We own a 9 unit apartment building in Springfield Mass. Early in this year one of our residents reported insect problem and we sent local exterminator immediately. In March we received two more calls from upset residents of that building reporting nocturnal bugs that bite. We called our friend in Somerville Mass who had his apartment building treated only a few months earlier for a similar reason. He told us about K&A Pest Control and highly recommended their service. All of the apartments affected were treated on the same day in early April. K&A Pest Control managed the entire process for us. From proper resident notifications, instructions and actually following up with each family on treatment progress. K&A Pest Control even suggested we make our building’s laundry facility free to residents for a month due to a considerable amount of washing and drying that was required of our residents as a part of the treatment, in order to get better cooperation. My wife and I received a treatment report after each visit via email. Within 4 weeks all of the apartments were bed bug-free. It has been almost 4 months, and we feel very comfortable recommending K&A Pest Control to anyone with a bed bug problem. Their professionalism and expertise are commendable.

I met Tom in February for a bed bug inspection. He is extremely knowledgeable ,honest and professional. In the last three months, every time I contacted him he quickly replies to my questions and will back to the home if needed. He has given my family a piece of mind which is priceless! I highly recommend K &A. Pest Control. Thank you Tom!

Thomas was incredibly helpful—we thought we had bedbugs, but he was able to tell by looking at photos that we had carpet beetles instead, saving us a bunch of money and time. He is an honest, gracious businessman.

I have an issue with a type of bee that burrows in the ground , they were kinda enough to say they really couldn’t help me and offered names of other Pest Control that maybe able to help. Company like this deserves 5 stars .

Thomas was great…. he stated off by telling me it was “way too early to worry and that I needed to stay calm” . He then had me send him pics of what I thought might be bed bugs. He quickly returned my calls/text and based on what I Sent him , he told me he would not spend money on bed bug treatment!!! WOW! thank you for not taking advantage of me!!!

Yesterday morning I thought I found bed bugs in my condo. Never having dealt with them before, I kicked into “Google mode,” researching be bugs and seeking a professional to consult. Since my locale in Florida had numerous pest control firms listed, I struggled with how to pick one that would turn out to be reputable. The K&A Pest Control link stood out since the firm has been in business for some time, only deals with bed bugs (not termites, lawn pests, etc.) and provides a 1-year guarantee. I called the number and am really glad I did. Thomas spent about ½ hour on the phone with me. He asked me to text photos to him while we spoke, diagnosed my situation, and provided a good deal of insight into bed bug habits and treatment. Fortunately, it appears likely that I don’t have bed bugs, so I’m now in “monitor the situation” mode. Thanks to Thomas, I’m clear on what to watch for, and, if the situation changes, I intend to call him immediately. What a relief to have found an expert with successful experience in the field rather than inadvertently subjecting myself to glib marketing pitch with uncertain success!