Suzanne Kranz

Yesterday morning I thought I found bed bugs in my condo. Never having dealt with them before, I kicked into “Google mode,” researching be bugs and seeking a professional to consult. Since my locale in Florida had numerous pest control firms listed, I struggled with how to pick one that would turn out to be reputable. The K&A Pest Control link stood out since the firm has been in business for some time, only deals with bed bugs (not termites, lawn pests, etc.) and provides a 1-year guarantee. I called the number and am really glad I did. Thomas spent about ½ hour on the phone with me. He asked me to text photos to him while we spoke, diagnosed my situation, and provided a good deal of insight into bed bug habits and treatment. Fortunately, it appears likely that I don’t have bed bugs, so I’m now in “monitor the situation” mode. Thanks to Thomas, I’m clear on what to watch for, and, if the situation changes, I intend to call him immediately. What a relief to have found an expert with successful experience in the field rather than inadvertently subjecting myself to glib marketing pitch with uncertain success!