I contacted Thomas after having my house tented by another company. There is no guarantee or treatment offered if the problem reoccured. Which it did. Then I tried the heat treatment. I had to pick up the equipment And figure out the set up. 2 days of moving heaters and the problem came back. Again no guarantee is offered by that company. After spending over 5k still had an issue. I found Thomas thru google. And I’m glad I did. He guaranteed retreatment if there was another issue. I didn’t have to prep like I did for the other 2 procedures as it was included in the K&A Pest Control offer. Thomas comes highly recommended by me!