Kate P.

K & A Pest Control is amazing. When a friend of mine had to have her house treated for bedbugs, she thought I might have brought them home with me. I suspected the same and called another company for a free inspection. The inspector was rude, unprofessional, and seemed very uninformed about bedbugs. I went on K & A’s website and signed up for a document that gave advice on “what to do when you think you have bedbugs.” Through this sign-up, the owner, Thomas, emailed me personally and asked about my problem. I explained my dilemma, of how I believed the previous inspector missed the bugs and I didn’t feel comfortable in my own bed. Thomas was very understanding, patient, and came by the next day to double check. His inspection was thorough. He checked everything: bed, mattress, cracks, bags, closet… (not just the mattress like the other inspector). I could tell he was determined to find a problem to fix. He did not discover evidence of bedbugs, but graciously came by the next day to set up monitors and install the appropriate mattress covers. Luckily, I ended up not having a bedbug problem – just a big scare, but Thomas gave me peace of mind and that is priceless!