Bruce and Lori

We own a 9 unit apartment building in Springfield Mass. Early in this year one of our residents reported insect problem and we sent local exterminator immediately. In March we received two more calls from upset residents of that building reporting nocturnal bugs that bite. We called our friend in Somerville Mass who had his apartment building treated only a few months earlier for a similar reason. He told us about K&A Pest Control and highly recommended their service. All of the apartments affected were treated on the same day in early April. K&A Pest Control managed the entire process for us. From proper resident notifications, instructions and actually following up with each family on treatment progress. K&A Pest Control even suggested we make our building’s laundry facility free to residents for a month due to a considerable amount of washing and drying that was required of our residents as a part of the treatment, in order to get better cooperation. My wife and I received a treatment report after each visit via email. Within 4 weeks all of the apartments were bed bug-free. It has been almost 4 months, and we feel very comfortable recommending K&A Pest Control to anyone with a bed bug problem. Their professionalism and expertise are commendable.