Service Areas

I called Tom just picking a random exterminator by Google. Tom answered the phone and I explained to him my situation which is a mess! I had questions in what do being a tenant in an apt. He explained to me when I’m responsible for treatment and when the landlord is obligated to do so.   I’m still in the middle of this mess but it was nice of him to answer my questions even though I’m not the one who would be hiring him. He just was willing to HELP me with answers. I hate that too many landlords out there don’t take care of the problem or just hire a cheapo to say “they hired someone” that did the job but of course don’t care about quality. Therefore the problem isn’t really taken care of so you just end up with the problem all over again! I wish he would just go with Tom but I know the chances of that are slim to none and Tom realizes that also. Tom was willing to help a tenant out with questions to get correct information because he doesn’t just care about $ he cares about solving the problem and obviously showed to me that he realizes no one should have to live like the way I am right now. I have seen the side of him that a lot of people never know about. That just because I’m a tenant it doesn’t mean I’m a nobody! He will give you information that you are most likely unaware of. Thanks Tom for helping me as much as you can. I appreciate people like that! Oh and btw I DID call other exterminators and they were “too busy to talk” once I said I’m a tenant looking for answers. Tom did happens to be busy when I called him on the way to a job but he called me back promptly and even gave me added info in text. I told him I’d refer him to anyone I know that has an issue at all being a tenant, landlord of buildings or an owner of a single home. I like his tactics and to me that says alot.

Thomas was great…. he stated off by telling me it was “way too early to worry and that I needed to stay calm” . He then had me send him pics of what I thought might be bed bugs. He quickly returned my calls/text and based on what I Sent him , he told me he would not spend money on bed bug treatment!!! WOW! thank you for not taking advantage of me!!!

I had a bedbug scare (found a live bug) and Thomas (the owner) was great – he talked me through the signs of a bedbug problem over the phone (during evening hours) and ensured that I did not panic. He took the time to stop by when he was in the area the next morning. He was honest, and did not try to sell me any unnecessary treatments, since they were not warranted in my situation. He also educated me about prevention (moving the bed away from the wall, not storing items under the bed) and I was also able to purchase some inexpensive bedbug traps from him for my bedposts. That way, I can monitor for bedbugs in the future as I am sometimes at risk from encountering them through work. I highly recommend his services!

Thomas provided a detailed home inspection and was exceptionally responsive, thorough and thoughtful. I know I can call or text him at any time and he’ll get right back to me in a reasonable amount of time. On top of his overall knowledge base, he is pleasant to deal with and work with. I appreciated the personal touch of a dedicated small business owner who knows his stuff.

Upon searching high and low for the best exterminator I came across Thomas’s website. I am the type of person who will not pay for something unless it’s the best. After talking to Thomas for a while on the phone I was very confident that he could completely eradicate my pest problem. He is very informative and trys to make you comfortable through the entire process. I went from feeling like the world was ending to feeling “We Got This” After he came to treat my house I have yet to see a single one, Thomas is a pleasure to work with and gets the job done he made my problem feel miniscule Thank you Thomas

I was embarrassed and confused on what to do .Tom made me feel so much better .He is extremely knowledgeable and he tells you straight but in a professional manner and he made sure i knew exactly how and why he was doing what he did .He is wonderful to talk to and i would highly recommend him to anyone .He was extremely knowledgeable and took the time to answer my questions and address any concerns I had. Equally important to me, Thomas clearly explained the nature and scope of his extermination services, the costs involved and outlined his 6-month service warranty. I would highly recommend him to homeowners and landlords, and am planning on having him return in the future for preventative services.