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When my mother-in-law’s apartment got infested with bed bugs, my husband and I couldn’t believe it because she does not leave her place. And except for occasional doctors visit she is totally dependent on us to bring her everything she needs. But after speaking to Thomas at K&A Pest Control, we learned that the apartment building my mother-in-law lives in was probably infested and the bed bugs actually found their way from the apartment next door into my mother-in-law’s place. And as unbelievable as that sounds, it was true because K&A Pest Control resolved the problem.

I was terrified when I found bed bug bites on my five-year son and I heard they were very hard and expensive to get rid of but I called K&A Pest Control and they got rid of them completely. We only had to leave the house for less than an hour. There were no strange odors ( it actually smelled very pleasant ) Their price was reasonable and lower than the two other quotes we received, however, K&A Pest Control guarantee was longer. K&A Pest Control showed up on time, clean uniforms and very professional. All of our upholstered furniture and beds were steam cleaned. Thomas, the owner was present throughout the entire process.

Thomas and K&A Pest Control resolved our problem with bed bugs efficiently and to our and our resident’s satisfaction.

I called K&A Pest Control at 11 PM at night just to leave a message. I was so upset about finding a bed bug in my bed. I found Thomas’s company on the internet and did not expect to hear from anyone until the next morning. I received a call back within 5 minutes and the inspection was scheduled for 8:30 AM next morning. By 9:15 AM the inspection was completed and my piece of mind restored. What I thought was a bed bug turned out to be a beetle. Thank you for your expertise and integrity.

We own a 9 unit apartment building in Springfield Mass. Early in this year one of our residents reported insect problem and we sent local exterminator immediately. In March we received two more calls from upset residents of that building reporting nocturnal bugs that bite. We called our friend in Somerville Mass who had his apartment building treated only a few months earlier for a similar reason. He told us about K&A Pest Control and highly recommended their service. All of the apartments affected were treated on the same day in early April. K&A Pest Control managed the entire process for us. From proper resident notifications, instructions and actually following up with each family on treatment progress. K&A Pest Control even suggested we make our building’s laundry facility free to residents for a month due to a considerable amount of washing and drying that was required of our residents as a part of the treatment, in order to get better cooperation. My wife and I received a treatment report after each visit via email. Within 4 weeks all of the apartments were bed bug-free. It has been almost 4 months, and we feel very comfortable recommending K&A Pest Control to anyone with a bed bug problem. Their professionalism and expertise are commendable.

Just a few words to express my gratitude to K&A Pest Control and Thomas who handled a bed bug infestation in our building.