Yesterday, my husband and I noticed an accumulation of blood on our top bed sheet. I panicked, because I was certain we had bed bugs. I went online to find bed bug exterminators near me. K and A Pest Control caught my eye. I liked that they specialize in eradicating bed bugs, and their web page listed all that we didn’t need to do during the process, such as move furniture, leave the house, and play the waiting game until all of the bugs were gone, etc.

I called the number provided on the web page and Thomas, the owner, answered the phone. He was with a customer at the time and said he would call me back in 40 minutes, which he did. I was very distraught and had a bunch of questions to ask. Thomas answered each question with patience and kindness. When we finished our conversation, I told him I would talk to my husband to determine whether or not we would invest in having our home treated for bed bugs.

My husband and I discussed the situation, at length, and determined that the amount of blood on the sheets was too extensive to be left by bed bugs. My husband, who is on blood thinners, had a small wound on his right hand, and he must have scratched it several times during the night causing it to ooze blood onto the sheet. We also checked the mattress, the base of the bed, behind the bed, behind a picture on the wall, the floor, and the electrical sockets. There was no evidence of bed bugs.

The next day, I texted Thomas, and told him about our discussion and our decision not to treat for bed bugs at this time. We told Thomas that we would be vigilant just in case we did, in fact, have the critters in our home. Thomas was very understanding and did not pressure us to try to change our minds.

K&A Pest Control was not a first pest control company I called to deal with our bed bug problem. In fact, we had service performed by two different exterminators without much success but at a considerable expense. In January, Thomas at K&A Pest Control offered me a 6 months guarantee and I felt good about that. They performed a first treatment within a week and 2 more treatments two weeks apart, leaving monitoring devices in each room ( under bed legs ). It has been more than 6 months since the last treatment and the entire building is still free of bed bugs. Since March, K&A Pest Control also has treated our building successfully for mice. You are on my speed dial. Thank you Thomas.

I called Tom just picking a random exterminator by Google. Tom answered the phone and I explained to him my situation which is a mess! I had questions in what do being a tenant in an apt. He explained to me when I’m responsible for treatment and when the landlord is obligated to do so.   I’m still in the middle of this mess but it was nice of him to answer my questions even though I’m not the one who would be hiring him. He just was willing to HELP me with answers. I hate that too many landlords out there don’t take care of the problem or just hire a cheapo to say “they hired someone” that did the job but of course don’t care about quality. Therefore the problem isn’t really taken care of so you just end up with the problem all over again! I wish he would just go with Tom but I know the chances of that are slim to none and Tom realizes that also. Tom was willing to help a tenant out with questions to get correct information because he doesn’t just care about $ he cares about solving the problem and obviously showed to me that he realizes no one should have to live like the way I am right now. I have seen the side of him that a lot of people never know about. That just because I’m a tenant it doesn’t mean I’m a nobody! He will give you information that you are most likely unaware of. Thanks Tom for helping me as much as you can. I appreciate people like that! Oh and btw I DID call other exterminators and they were “too busy to talk” once I said I’m a tenant looking for answers. Tom did happens to be busy when I called him on the way to a job but he called me back promptly and even gave me added info in text. I told him I’d refer him to anyone I know that has an issue at all being a tenant, landlord of buildings or an owner of a single home. I like his tactics and to me that says alot.

K & A Pest Control were the answer to my prayers. I had taken some medications for a rash wherein I developed an adverse drug reaction with hives covering my skin. During that period I found a bug in my bed. I panicked and assumed that it was a bed bug. I called two pest control companies, spoke to secretarial staff. On a Saturday at 5pm I phoned K & A as they had a 6 month guarantee and great reviews also specializing in bed bugs. WOW! Thomas the manager answered the phone and was extremely informative and professional. I could not believe how available and reassuring he was. He came to my apt. to inspect my home and could find no nasty bugs, thank Heaven. I had a few more questions and phoned Thomas the following day. I already had paid him. He didn’t have to speak with me. He took the time and again answered all of my questions. I would never hesitate to utilize this company. The thought of bedbugs is scary. I was literally depressed and I am a medical professional. If you have bed bugs Thomas is your go to person. I cannot say enough about the courtesy and the professionalism I received. He is a wealth of knowledge. I will definitely refer him to people who encounter this problem. Thank you a million times Thomas. You were blessed with a great talent & I can’t say enough about the way you treat your clients. A real class act. Do not hesitate to contact. You won’t be sorry.

Thomas did a fantastic job with this task, he is a Gentimen and a hard worker, he explained the process is very knowledgable on removing Bed Bugs, K&As service is by far is the Best that I have found for this process. his profesionalism, Honesty and Integrity was fantastic.

Thank you Thomas for all your help and support in this matter I recommend K&A to anyone in need for remove of Bed Bugs, thank God no more Bed Bug bites. Kutos !!

We had a severe bed bug infestation in our Tampa home—constant bites, sleepless nights, and nothing we tried seemed to work. We wasted a huge amount of money on two different extermination methods: multiple rounds of chemical treatments and an ambient heat treatment, yet the bugs kept coming back ( Thomas at K&A explained in our phone conversation that most likely the bed bugs never left rather than returned ) . Every time we did the chemical treatments, we had to spend hours preparing the house, only for the exterminator to show up for just 30–40 minutes. Then, we had to leave our home for four more hours after each application, only to find the problem still wasn’t solved. Looking back, we wish we had focused less on the specifics of each treatment method but used our common sense more —after all, we’re not the experts—and instead asked the obvious questions: How long has the company been in business? Do they specialize in bed bug extermination? Most importantly, how long is their guarantee, and do the reviews support that?

K&A Pest Control was a lifesaver. Their method actually worked, and now, two months later, we’re still bed bug-free. Their 12-month guarantee gave us real peace of mind, and knowing that their approach was safer and more effective made all the difference. If you’re dealing with bed bugs, don’t make the same mistakes we did—just call Thomas as K&A Pest Control